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Expert Voice

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3rd November 2017

What it feels like to work in the NHS – a look at system instability

As a leader of a hospital, as a Doctor or Nurse at the front line, as a Project Manager in the back office or any other roles within the NHS and possible the wider public sector, then I have a question; is this what it feels like for you and your organisation today?

23rd August 2017

Psychological wellbeing unlocks the door to continuous improvement

There are, basically, four things that organisations need to do to be hugely successful.

Black and white

17th August 2016

Life is not Black and White

How does the coach’s own view of the world effect the quality of our coaching relationships? Most of us like to think we are fair and objective in how we treat others but the truth is that we do not always achieve this in practice. The issue is that our behaviour is driven by our attitudes about others - particularly by the stereotypes we carry and the prejudices we hold.

18th January 2016

The changing Continuous Improvement landscape

Resources and budgets have never been more constricted so 2016 has to be the year when reinventing the wheel stops and CI practitioners recognise that lean ways of working apply to them as much as anyone else.

20th November 2015

Cutting Budgets - the Benefits of Using Lean Six Sigma in the Public Sector

This is neither the time nor the place to rehearse the rights and wrongs of the government policy of austerity, but it is probably worth pointing out one rather salient fact; it seems to be here to stay.

3rd August 2015

Suggestion schemes:the enemy of Continuous Improvement?

Such an inflammatory headline requires some explanation. Do we really think that suggestion schemes are so dangerous?

1st April 2015

Is organisational design fundamental to achieving a culture of continuous improvement?

What is it that drives a culture continuous improvement with an organisation? Is it sufficient to just develop the skills of the workforce in the basic science of improvement?

18th February 2015

Lean as a philosophy

Customers are becoming more demanding, markets are becoming more customised, and product life-cycles that are getting shorter are just a few of the reasons why Lean could be important to you.It is vital that Lean as a concept is considered as a philosophy or condition rather than as a process.

14th November 2014

Where Have All The People Gone?

Somewhere in the desire to be Lean, whilst we search to understand the philosophies, to select and apply the right tools, and to organise and structure our business according to The Five Lean Principals...

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