ICIPS Institute for Continuous Improvement
in Public Services

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ICiPS MAT Survey Tool

A FREE and essential tool for any organisation who is serious about continuous improvement.


ICIPS Think Tank

ICIPS members regularly tell us about matters which prevent them embedding a culture of continuous improvement (CI); each represents a lost opportunity to improve delivery of public services. So how can we ensure public services meet societal needs now and in the future?

Whilst ICIPS can't influence funding of public services, we can use our influence to ensure continuous improvement is the norm, ensuring public services are effective and efficient.

We want to see services co-designed with users, private and third sector organisations. We want to see 'One Public Service' with boundaries broken down. We want to see lessons effectively learned and automatic sharing of knowledge across providers. We want better mechanisms to identify ineffective use of public money.

We recognise that leaders of organisations who provide public services have a wealth of knowledge and ideas; many share our vision and have an appetite to do more to bring about change.

We have established the ICIPS Think Tank: a change-oriented community of leaders and free thinkers, to come together to shape a better future for all. If you are interested in being a part of this change, please email contact us.