Institute of Continuous Improvement in Public Services

Joining the dots between thinking, practice & people

The Institute for Continuous Improvement in Public Services is a professional membership charity; upholding standards of professional practice, undertaking research and bringing members together to share knowledge; influence policy and practice.

Professional membership

Corporate membership

Collaborate

A collaborative community dedicated to sharing insights, ideas, and knowledge to overcome obstacles, learn from others, and build on proven successes.

Educate

Upholding standards of professional practice; assessing applications for, and awarding professional membership to those looking for a career in continuous improvement.

Innovate

Undertaking research and using results to shape innovative approaches to embedding and delivering CI and recognising the successful work of others.

14,200

Learning hours at networking events

6,576

Hours of education delivered

350

Member exclusive resources

Pieces of research developed

Years of ICIPS

Where our members work

AHVLA

Aston University

Bedfordshire Police

Birmingham City Council

Bishop Grosseteste University

British Library

British council

Cabinet Office

Cambridge Constabulary

Cardiff Council

Cardiff University Business School

Careers Wales

Cheshire East Council

Child Maintenance Group

Child Support Agency

Cleveland Police

Companies House

Croydon Council

Defence Medical Services

Department for Education

Department for Transport

Department of Health

Derbyshire Constabulary

Derbyshire Fire and Rescue

Ealing Council

East Riding of Yorkshire Council

East Sussex County Council

Environment Agency

Falmouth University

Food Standards Agency

Glasgow City Council

Greater Manchester Police

HM Land Registry

HM Treasury

Hampshire Constabulary

Health & Safety Laboratory

Hertfordshire Constabulary

Home Office

Houses of Parliament

Hull City Council

Hull University Business School

Humberside Fire & Rescue Service

Improvement Team

Isle of Wight Council

Judicial College

Kent Police

Lancashire County Council

Leeds Teaching Hospital Trust

Leicestershire Police

Liverpool John Moores University

Loreburn Housing Association

Manchester Metropolitan University

Merseyside Police

Metropolitan Police

Ministry of Defence

Ministry of Justice

NHS Borders

NHS Education for Scotland

National Audit Office

National Grid

Natural England

Network Rail

North Wales Police

North Yorkshire Police

Northumbria University

Nottinghamshire Police

Ofgem

Oxfordshire County Council

Royal Mail

SERVICOM

Scottish Court Service

Scottish Governemnt

Scottish Police Authority

Scottish Water

Skills for Care

South Ayrshire Council

South Wales Police

South Yorkshire Police

Spectrum Health

St Helens Council

Stoke-on-Trent City Council

Suffolk Constabulary

The Midcounties Co-operative

The University Of Nottingham

UK Export Finance

UK Visas & Immigration

Unipart Rail

United Nations

University of Bradford

University of Cambridge

University of Manchester

University of St-Andrews

Vale of Glamorgan Council

Wales Audit Office

Warrington Borough Council

Warwickshire County Council

Waverley Borough Council

Welsh Government

West College Scotland

West Dunbartonshire Council

West Mercia Police

West Midlands Growth Company

West Midlands Police

West Sussex County Council

West Yorkshire Police

Westminster City Council

Wiltshire Council

Wolverhampton city council

Wrexham County Borough Council

Wulvern Housing

Wye Valley NHS Trust

XPO Logistics

Yorkshire Ambulance Service NHS Trust

Yorkshire Water Services

Serco Germany

Serco USA

Vest University Timisoara Romania

UNC Plus Delta Netherlands

States Of Jersey Government

Saint Helena Government

Access 350 members exclusive downloadable resources and tools. The ICIPS member resources will support you in understanding and applying the principles of CI and developing your professional competence.

A safe place to be heard when serious concerns go unheard.

The charter is a way to show staff, suppliers, & stakeholders that your organisation is forward thinking, innovative & inclusive.

We offer free online book downloads, view our catalogue.

A free and essential tool for any organisation who is serious about continuous improvement.

Join one of our LinkedIn groups which are active with over 400 members.

The continuous improvement journey can sometimes be confusing - that's why we've compiled some resources to help along the way.

The objective of ICIPS is to advance understanding of the application of CI in the public sector and our extensive membership provides a unique opportunity to gather insight.

The ICIPS thinktank acts as a conduit between the community, services providers, and policy makers.

Begin your Continuous Improvement Journey

Join a recognised membership institute and become part of a community committed to excellence, continuous development, and high standards of practice.

Take the next step in your journey

£45*

Per year

Students working towards professional membership status.

What's included:

Access to learning area where you can build and manage your portfolio.
Half price entry to our annual conference.
Certificate.
Access to resources and networks.
Support with professional membership application and assessment.

* Paid on acceptance of application

From

£55

Per year

For individuals committed to advancing their career by demonstrating that they meet internationally recognised standards of professional practice.

More info

What's included:

The right to use post-nominal letters that reflect your membership grade.
Certificate and membership badge.
Access to resources.

Four tiers:

Member (Micips)
Practitioner (Picips)
CI Leader (Cicips)
Fellow (Ficips)

Corporate membership

Corporate memberships are available for organisations who are committed to developing a culture of CI and wish their employees to have access to resources, networks and attain professional membership.

Find out more

Under your corporate membership scheme

Guest membership

For those with a general interest in CI or ICIPS who wish to get a taste of our network.

Free guest membership

Our partners

What our members say

1 / 5

“The objectives of your organisation remain clear and right – to improve public service through collaboration, innovation and education. I value the work of ICiPS in bringing this community together and wish you success.”

John Manzoni

Chief Executive of the Civil Service and the Permanent Secretary of the Cabinet Office

“I wanted to thank you for all the support you provided whilst I was at Ofgem. I learned so much.”

Christina Roren

“The status of Professional Membership should not be under-estimated; whilst I continue with my own external research, Professional Membership has facilitated access to companies permitting my own research to proceed whilst promoting a reciprocal arrangement whereby I can input into the respective organisation's CI journey. Another prominent benefit is the network opportunities Networking opportunities.”

DR Sanjay Bhasin

“ICiPS is about forward thinking in the public sector and making a difference. ICiPS can add real value and support to any individual who is serious about achieving continuous improvement within their organisation.”

Fay Treloar

Operations Director Science City York

“I continue to recognise the importance of the Institute and value it offers both the public sector and the taxpayer.”

The Rt Hon Francis Maude

“ICiPS provides me with a readily available resource to support our CI journey. I particularly value the opportunity to make the most of the research facility, this is an excellent membership benefit.”

Helen Campbell

Acting Director of Business Consultancy Services, Centre for Applied Learning, and HR Connect Service Management and Development

Bringing together a community of critically reflective individuals who challenge accepted practices and not only propose new ways of doing things but also new things to do.”

Dr Amanda Gregory

Director of Learning and Teaching at University of Hull Business School

"Embedding continuous improvement principles and techniques in public services will be critical if they are going to respond effectively to today’s significant challenges. ICiPS is well placed to play a unique and pivotal role in this urgent task.”

Director, Lean Enterprise Research Centre

Cardiff University Business School

"Having deployed the principles on a front line Tornado Squadron to realise significant increases in output as well as winning back more time for people to take their leave and conduct personal development, I am utterly convinced of its value. The rewards are incredible.”

Gp Capt I D Gale

Commanding Officer / Delivery Duty Holder RAF Lossiemouth

"Our ICIPS corporate membership affords a cost-effective opportunity to further professionalise our work, to learn and share best practise with others and to enhance career pathways for our people through accreditation.”

Giles Bosworth

Head of Value for Money Unit

"I am delighted to see the formation of this new body that promises to give professional support and credentials to those many workers in the Public Sector who are eager to embrace the concepts of continuous improvement.”

Dr Brian Keighley

Chairman BMA Scotland

Institute of Continuous Improvement in Public Services

Collaborate

Educate

Innovate

Where our members work

Member Resources

ICIPS Safe Place

The CI Charter

Free Book Downloads

MAT Survey Tool

LinkedIn Community

Help Centre

Research

Thinktank

Recent News

ICIPS maturity assessment findings

2025 Salary survey

Begin your Continuous Improvement Journey

Affiliate

Professional

Corporate membership

Guest membership

Our partners

What our members say

“The objectives of your organisation remain clear and right – to improve public service through collaboration, innovation and education. I value the work of ICiPS in bringing this community together and wish you success.”

“I wanted to thank you for all the support you provided whilst I was at Ofgem. I learned so much.”

“ICiPS is about forward thinking in the public sector and making a difference. ICiPS can add real value and support to any individual who is serious about achieving continuous improvement within their organisation.”

“I continue to recognise the importance of the Institute and value it offers both the public sector and the taxpayer.”

“ICiPS provides me with a readily available resource to support our CI journey. I particularly value the opportunity to make the most of the research facility, this is an excellent membership benefit.”

Bringing together a community of critically reflective individuals who challenge accepted practices and not only propose new ways of doing things but also new things to do.”

"Embedding continuous improvement principles and techniques in public services will be critical if they are going to respond effectively to today’s significant challenges. ICiPS is well placed to play a unique and pivotal role in this urgent task.”

"Having deployed the principles on a front line Tornado Squadron to realise significant increases in output as well as winning back more time for people to take their leave and conduct personal development, I am utterly convinced of its value. The rewards are incredible.”

"Our ICIPS corporate membership affords a cost-effective opportunity to further professionalise our work, to learn and share best practise with others and to enhance career pathways for our people through accreditation.”

"I am delighted to see the formation of this new body that promises to give professional support and credentials to those many workers in the Public Sector who are eager to embrace the concepts of continuous improvement.”

Institute of Continuous Improvement in Public Services

Collaborate

Educate

Innovate

Where our members work

Member Resources

ICIPS Safe Place

The CI Charter

Free Book Downloads

MAT Survey Tool

LinkedIn Community

Help Centre

Research

Thinktank

BEST PRACTICE VISITS & STUDY

Recent News

ICIPS maturity assessment findings

2025 Salary survey

Begin your Continuous Improvement Journey

Affiliate

Professional

Corporate membership

Guest membership

Our partners

What our members say

“The objectives of your organisation remain clear and right – to improve public service through collaboration, innovation and education. I value the work of ICiPS in bringing this community together and wish you success.”

“I wanted to thank you for all the support you provided whilst I was at Ofgem. I learned so much.”

“ICiPS is about forward thinking in the public sector and making a difference. ICiPS can add real value and support to any individual who is serious about achieving continuous improvement within their organisation.”

“I continue to recognise the importance of the Institute and value it offers both the public sector and the taxpayer.”

“ICiPS provides me with a readily available resource to support our CI journey. I particularly value the opportunity to make the most of the research facility, this is an excellent membership benefit.”

Bringing together a community of critically reflective individuals who challenge accepted practices and not only propose new ways of doing things but also new things to do.”

"Embedding continuous improvement principles and techniques in public services will be critical if they are going to respond effectively to today’s significant challenges. ICiPS is well placed to play a unique and pivotal role in this urgent task.”

"Having deployed the principles on a front line Tornado Squadron to realise significant increases in output as well as winning back more time for people to take their leave and conduct personal development, I am utterly convinced of its value. The rewards are incredible.”

"Our ICIPS corporate membership affords a cost-effective opportunity to further professionalise our work, to learn and share best practise with others and to enhance career pathways for our people through accreditation.”

"I am delighted to see the formation of this new body that promises to give professional support and credentials to those many workers in the Public Sector who are eager to embrace the concepts of continuous improvement.”