ICIPS Institute for Continuous Improvement
in Public Services

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CI Maturity Assessment

The ICiPS Continuous Improvement Maturity Assessment measures how well embedded CI is in the culture; assessing every aspect from leadership to knowledge management. Each area is scored and an overall rating between 1 and 5 stars, awarded.

Complementing other quality measurement and assessment systems; the results are based on employee input and provide a rich source of insight from which targeted action plans can be developed. Further details can be found in the attached brochure.

‘The results from the Maturity Assessment, have provided a helpful baseline to measure our improvement as we go forward and Directors are already looking at areas to address as a result of the assessment.’ Susan O’Bey. Assistant Chief Secretary (Organisational Development) St Helena Government.

There is no charge for the assessment and a basic report; this is part of our charitable work. We do charge for a facilitated feedback workshop.

To set up your maturity assessment please contact info@icips.org.