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Questions for our experts

I'm presently looking into some SRoI benefits in the NHS. Specifically, I'm interested in the value people put on their own time. An example that's proving hard is "What would you be willing to pay to avoid one day in hospital?" I've seen estimates of lost income based on average wage. In my case the patients are on pension or benefits so wage feels inappropriate. Can anyone tell me if this sort of estimate has already been done? If not, is anyone interested in joining a working group to find our own answer?

david.waller@nhs.net

Anonymous

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Any tips for speeding up data gathering please?

Anonymous

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Our leaders always say they want people to practice CI but when it comes to it they always have other priorities. What do you suggest?

Anonymous

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I am running a project but it seems that every time I am about to implement them I get criticism from people who say they haven’t been involved, what can I do?

Anonymous

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I am half way through a project and realise I maybe should have done things differently, can I back track or should I just move forward?

Anonymous

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I am running a Day in a life of survey for the first time and wondered if you have any tips ?

Anonymous

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How do you start mapping a customer journey when you are only a small part of it?

Anonymous

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How do I deal with someone who is set on disrupting a change project?

Anonymous

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Can I use standard lean tools in a non manufacturing workplace?

Anonymous

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What is the best way of managing the productivity of staff who undertake highly variable work where standard timings don't make sense?

Anonymous

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