Description:

As the Senior Improvement Officer you will be part of a team responsible for Improvement across key SFO functions, covering both operational and enabling areas. You will work across the organisation to develop, deliver, maintain, and improve the following areas to a high standard in line with our priorities and strategy:

Continuous Improvement through our newly launched CI Service and Process.
Operational Guidance and Operational Policy through our Operational Handbook and associated policies, procedures, and processes.
Improving ways of working and relationships with domestic and international partners through our Memorandum of Understanding Service.
Learning & Development within Strategy Group.
Managing, delivering, and improving our newly established Continuous Improvement Service and Process, including developing and maintaining a Continuous Improvement Culture across the SFO. This involves delivering targeted workshops to develop improvement suggestions, attention to detail maintaining and improving our CI Backlog, engaging our CI Champions and Ambassadors, analysing data to measure key service metrics, regularly communicating progress to all colleagues and assisting in the preparation of service compliance data to enable regular reporting to Portfolio Committee.
Managing, delivering, and improving our Operational Handbook and associated resources. This involves collaborating across the SFO to provide, maintain, and improve accessible, accurate, and up-to-date operational guidance and policy that will be used by colleagues across the organisation. To facilitate this you will regularly collaborate with General Counsel’s Office and be responsible for effectively communicating change to all operational colleagues. You will coordinate the assurance of Operational Handbook content and report to Operations Committee.
Creating new online content, editing existing online content, archiving material, assisting with responding to requests for historic content, and maintaining strict version control over amendments to conte

how to apply go to Civil Service Jobs , job ref 400388

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