ICIPS Institute for Continuous Improvement
in Public Services

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A photo of Paul Sloane

Paul Sloane

We are delighted to welcome Paul Sloane as our key note speaker; an entertaining, thought provoking, motivational speaker and a recognised expert on lateral thinking, innovation, crowdsourcing and leadership. Paul is the author of 30 books on lateral puzzles, creativity, innovation and leadership. Over 2 million copies of his books have been sold.

A photo of Paul Sloane

Dr Mohammad Al-Ubaydli,
CEO Patients Know Best

Mohammad is founder and CEO of Patients Know Best. He trained as a physician at the University of Cambridge; worked as a staff scientist at the National Institutes of Health; and was a management consultant to US hospitals at The Advisory Board Company. Mohammad is the author of seven books, including Personal health records: A guide for clinicians and Streamlining Hospital-Patient Communication: Developing High Impact Patient Portals. He is also an honorary senior research associate at UCL medical school for his research on patient-controlled medical records. In 2012 he was elected an Ashoka Fellow as a social entrepreneur for the contributions he has made to patient care.