ICIPS Institute for Continuous Improvement
in Public Services

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About ICiPS

The Institute is governed by a Board of Trustees. The Board comprises up to 12 individuals who take overall responsibility for ensuring ICiPS pursues its charitable objects, complies with its constitution and relevant legislation and regulations, applies its resources effectively, and that its research is of the highest standard. The Board also has responsibility for the overall financial health of the organisation and ensuring independence and impartiality in all its work.

Our primary working group is the Customer Focus Group which comprises of a representative from each Corporate Member. Meeting throughout the year, they guide the content of events, research and on-line resources, including training; ensuring they gain full value from their membership and that we remain relevant.

If you are interested in finding out more about serving on the Board or becoming a corporate member, please click here.