ICIPS Institute for Continuous Improvement
in Public Services

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ICiPS

About ICiPS


Our activities are grouped into three key areas

  • Education
  • Collaboration
  • Innovation


Beliefs that underpin our work

  • Continuous improvement comprises of three types of change; incremental, step and transformational; all of which should align with purpose.
  • Embedding continuous improvement as a way of working depends on culture; not tools.
  • Continuous improvement is a natural instinct, that when unlocked in the workplace; will become a force for change.
  • Continuous improvement will ensure customer needs are met today and services adjust seamlessly to changing demands.
  • Unconditional and selfless collaboration delivers more effective and efficient services and change.


ICiPS Charitable purpose diagram