ICIPS Institute for Continuous Improvement
in Public Services

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CI Maturity Assessment

The ICiPS Continuous Improvement Maturity Assessment measures how well embedded CI is in the culture; assessing every aspect from leadership to knowledge management. Each area is scored and an overall rating between 1 and 5 stars, awarded.

Complementing other quality measurement and assessment systems; the results are based on employee input and provide a rich source of insight from which targeted action plans can be developed. Further details can be found in the attached brochure.

‘The results from the Maturity Assessment, have provided a helpful baseline to measure our improvement as we go forward and Directors are already looking at areas to address as a result of the assessment.’ Susan O’Bey. Assistant Chief Secretary (Organisational Development) St Helena Government.

Delivery Partners help us deliver the assessment; enabling us to reach as many organisations as possible, and to gather benchmarking data that can be shared with our community. The maximum number of delivery partners is 25 across the UK and Ireland.

The process of becoming a Delivery Partner will provide independent validation that your organisation has a commitment to continuous improvement; practicing what it preaches. Our assessment, is your ‘mark of quality’.

To enquire about a maturity assessment, or becoming a delivery partner,
please contact info@icips.org.