ICIPS Institute for Continuous Improvement
in Public Services

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Pre-bookable Sessions

Breakout Sessions

Lean Competency Services - “Lean in public services: value confusion?”

Over the past two decades, there has been a substantial growth in the adoption of lean thinking by many public service organisations. This interactive workshop will challenge participants to critically evaluate how lean has been applied and consider its impact, strengths and weaknesses, with a particular focus on the notion of ‘customer value’. Participants will be invited consider how lean principles for public services could be re-shaped to enhance their relevance, sustainability, impact and effectiveness in a post-Brexit environment

Pre-bookable One-to-one Advice:

Lean Competency Services - "The role accreditation can play in building CI capability, fostering engagement and developing a sustainable CI culture".

If you are interested in pre-booking any of the sessions above,
please email info@icips.org.