ICIPS Institute for Continuous Improvement
in Public Services

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Serco training Recognised by ICiPS

Kevin Craven, Serco UK & Europe CEO sees this as just the start of an ongoing partnership with ICiPS.

The Institute for Continuous Improvement offers a Recognition Scheme for companies delivering continuous improvement training. The scheme explores the course content and learning outcomes; awarding Recognised status to those who succeed in meeting the rigorous quality requirements. The Institute was recently invited to review Serco’s internal Operation Excellence training and was impressed with the course and the organisations commitment to embedding continuous improvement in their culture.. Recognised status was awarded.
Kevin Craven, Serco UK & Europe CEO said: “We are really pleased to have our Operational Excellence training formally recognised externally and see this as just the start of an ongoing partnership with ICiPS. ICiPS was the natural choice for us, given Serco’s commitment to improving services in the public sector. This accreditation represents another important step on our journey to becoming Famous for Operational Excellence.”
The Institute looks forward to working alongside Serco moving forward and sees this as positive step in terms of adoption and transferability of their professional standards of practice across sectors.